Remote Help & Support

Need Quick Support or Help with a Problem?

Excelerator BI provides remote support for Power Pivot, Power Query and Power BI.

The first step is to make contact with Matt – you can use the form below. Please provide information about the problem you are having and the time lines you are working to. Matt will identify a suitable Power Consultant to help you with the problem and then come back to you with an estimate of effort.  Our remote support rates are

Principal Consultant   AUD $250 per hour

Senior Consultant        AUD $180 per hour

You can purchase a block of time and then we draw down on that time as needed. If you would then like to proceed, we can then make a time to connect with your Power Consultant and work through the problem together to help you get back on track.

Remote Help and Support Contact Form

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